Delivery and Return Policy

Laossextoy brings its own delivery and return policies. These policies are crucial for everyone to understand certain aspects in regard to delivery and return of products. Those who want to buy or return a product from us should be aware of this policy.

Laossextoy operates entirely throughout Laos and other parts of Asia. One can make his/her payment here internationally through schemes like Paypal, Debit/Credit cards etc. A minimum of 4 to 5 business days is the time span for our products to get delivered at one’s doorstep. No matter which item you order, it would be delivered discreetly in standard boxes.


Report us before 48 hours for a wrong product

One who receives an inappropriate product must report within 48 hours without fail. In case he/she fails, no request will be taken for returning the order.


Products to be replaced and not refunded

In case one receives a wrong product, he/she can forward a request for product return. Accordingly, the product will be replaced. But no money will be refunded.


Damage by the user not to be considered

If there is no damage to the order we deliver, we would not accept any request for returning the product. Therefore, no one will be answerable from Laossextoy.


Stay Updated with your Shipment Details

For any order, call us on -------------------- or send us email at [email protected]. We even offer self-pick-up services within Vietnam.

Besides, you can always update your area pin code, new mobile number, order number and even payment details. After confirming your payment receipt along with postal address, the order will be processed.

All our orders are delivered through courier service providers like DHL, TNT, UPS, Aramex etc. With the help of SMS, we keep all our customers updated. The SMS will comprise the shipment information and tracking number.